Glencraft
Mattress Care
Instructions
When your mattress arrives
Glencraft is a not-for-profit social enterprise with a mission to create positive impact through skilled manufacturing and meaningful employment.
Using more than 180 years of experience, we take pride in creating high-quality handcrafted mattresses designed for comfort, support and lasting performance.
Many Glencraft mattresses feature natural fillings such as wool, horsehair, alpaca, cotton, silk and cashmere. The materials used vary between individual models, with each mattress carefully constructed to meet its intended comfort and performance requirements.
To ensure you get the most from your new Glencraft mattress, follow the Care Instructions below.
Natural Fillings
Many of our mattresses incorporate natural fillings. These materials naturally settle and respond to your body shape and sleeping style over time.
Allow approximately 6–8 weeks for the mattress to settle with regular nightly use. A degree of settlement is normal and forms part of the natural characteristics of mattresses containing these fillings.
Please Do
- Use a high-quality mattress protector, such as those available from Glencraft
- Alternately turn and flip your mattress regularly. Do this every month for the first year of ownership, then every 3 months thereafter.
- Brush the surface of the mattress regularly.
- Keep the mattress flat at all times.
- Air the mattress on a weekly basis.
- Allow the mattress sufficient time to dry thoroughly from any accidental spills.
Please Don’t
- Fold, bend, roll or drag the mattress.
- Sit on the edge of the bed regularly.
- Stand or jump on the mattress.
- Use the mattress in conjunction with anything but recognised good quality base.
- Vacuum your mattress unless absolutely necessary, as this may disturb the soft fabrics within the mattress.
Cleaning the Mattress
- Ideally your mattress should be cleaned every 3 months.
- Clean your mattress with a lint roller or a soft brush, on a regular basis.
- It is recommended that Glencraft mattresses are not wash, launder or dry cleaned. The individual materials and construction of a mattress mean that specialist care is required.
- To remove stains, use a textile cleaner or furniture foam
- Do not soak or apply stain remover directly to the surface of the mattress. We recommend spraying the cleanser onto a clean cloth and then blotting the stained area with the cloth.
- Please do vacuum the bed base, underside of the mattress and the floor under and around your bed as dust can accumulate.
How to flip and rotate your mattress
Flip the mattress 180 degrees so that the sleeping surface becomes the bottom surface.
The rotation is done by swapping the ends, head to toe.
Massaging the mattress sleeping surface by hand from time to time helps to retain an even consistency in the comfort layer.
The sewn on handles are intended to help rotate and position the mattress while lying flat on the divan base. Handles sewn to the mattress are NOT designed to support the full weight of the mattress and you would risk damaging the border upholstery.
